FREQUENTLY ASKED QUESTIONS
Before contacting us, please review the questions and answers below. In most instances, the responses we have documented should answer your question. However, if for some reasons you do not see a response that answers your problem, feel free to contact us.
Online registration will commence on 21 September 2018.
Registration closes on 29 October 2018 (6.00pm) or when all slots are sold out, whichever comes first.
No walk-in registration is allowed.
We offer you a diverse selection of payment options.
Register now using any of the following payment methods:
• Credit Card/Debit Card, Internet Banking (FPX) like Maybank2u or CIMBClicks through MOLPay.
If you have successfully Registered & Paid for your slot, you will receive a “Registration Confirmation” email from us.
If you did not receive the email kindly call, SMS or WhatsApp us at +6018 988 7144, between 9.00am to 6.00pm on weekdays.
The confirmation slip might not find its way to your inbox for one of the following reasons:
• You provided an erroneous email address when registering.
• The confirmation email might have been treated as spam and diverted to your junk box.
If the above does not solve the problem, please email us at firstname.lastname@example.org and provide us the following details:
• NRIC/ Passport Number
We will reply in three to five working days.
Alternatively, you can call, SMS or WhatsApp us at +6018 988 7144, between 9.00am to 6.00pm on weekdays.
You cannot change your event shirt size after completing your registration.
Please refer to the size chart at the point of registration when stating your preference.
Unfortunately, registration fees are non-refundable.
However, bib transfer option is available with RM10 processing fee. Kindly email us at email@example.com regarding bib transfer 5 days before race pack collection day.
Any changes without prior email and after the race pack collection days will not be entertained. Participants running using other people's bib (in the Elite category) won't be entitled for prizes and lucky draw.
Entry Pack Collection
No, race pack must be collected during the race pack collection days.
If you are unable to collect your race pack, you may appoint someone else to collect it on your behalf.
All uncollected race packs (i.e. after the conclusion of race pack collection day) will be donated to charity or disposed of at the organiser’s discretion.
No, kindly refer to the sizing chart and select your correct apparel size.
Bag deposit service will not be provided.
No breakfast will be provided either, kindly come prepared with proper nutrition before the flag off time.Is breakfast provided by organizer?"]
No breakfast will be provided.
Elite Heat : Yes, there will be timing chip provided on your bib as Elite Heat racers are competing for best time to win cash prizes. Be advised that the race for Elite Heat could be a tad dangerous considering most racers will be in a competitive mood to finish the course. Ensure that you are well experienced in competitive obstacles race before signing up under this category.
Open Heat : No, this is not a timing race as the aim for Open Heat is for beginners and leisure racers to have fun together while attempting their best to complete the obstacles without any pressure to settle it fast. Run, walk, hike, climb, jump, crawl at your own pace, do it with your buddies, and be safe till you reach the finish line!
The warrior who managed to pass through all obstacles will be entitled for a finisher’s medal. All participants have a chance in winning lucky draw prizes provided. Participant’s bib number will be referred to as the lucky draw ticket number.
Yes, please do not forget to bring your IC or Driving License for the security clearance. P/S: Passport for foreigners.
There will be a briefing at 7:00am on the race day.
Understanding the details is critical to ensure a safe and enjoyable event for all participants. The details of the briefing will be finalised as we move closer to the event date.